Support

Raise a request or a grievance

Tell us what went wrong and we will give you a reference you can track.

Please do not include card numbers, CVV, UPI PIN or passwords. We never need them.

What happens next

  • You get a reference immediately, and by email.
  • We acknowledge within 48 hours.
  • We aim to resolve within 30 days.
  • You can check progress at any time.

Track an existing request

Not a complaint?

For consulting, programmes or general business enquiries, use the contact form instead. You can also email support@knownshift.com.